UK National Oncology Training Manager – field-based with extensive UK travel and head-office time (Head Office based in Uxbridge)
To help create a performance culture within the Oncology Business Unit-drive the implementation of the customer-centric Key Account Management approach, to enhance product and disease area knowledge and to develop and maintain competitive skill set.
Together with National Sales Manager and Marketing, to improve the individual and group performance of the customer facing roles, to defined standards through the design, planning, managing and delivery of industry-leading and highly effective training and development programmes and interventions.
To provide coaching and development to key members of the Field team in order to drive in-call excellence and to foster a culture of continuous self-improvement through the passionate championing and ownership of personal development and fulfilment of Team objectives.
1. Identify the need for, design, plan, manage and deliver relevant and appropriate training interventions for Customer Facing roles to ensure the highest possible level of effectiveness in role.
2. Monitors and promotes sales team excellence through the analysis of qualitative and quantitative metrics; designing and implementing interventions to optimise the use of the selling skills model to achieve high quality professional key account management and selling skills across the customer facing roles in line with the Brand and KAM Plans.
3. Champion the importance of giving and receiving feedback and the use of Personal Development Plans in developing a high performance culture.
4. People Management and Leadership.
·Theory and practice of coaching to advanced level;
·Conception, writing and development of training strategies and interventions;
·Knowledge and demonstrable application of learning, coaching, training and development theories and models;
·Training and development needs analysis and training programme design and delivery;
·Experience of successful pharmaceutical sales in secondary care;
·Advanced presentation and behavioural skills;
·Previous experience of leading and managing teams;
·Full driving licence;
·Advanced user of Microsoft Office software products;
·Master’s Degree level education (or equivalent);